Strategic Administrative Services
Effective leadership is essential for student success. DCIU's Strategic Administrative Services support educational leaders by providing expert staffing, personalized coaching, and targeted training to sustain momentum, strengthen teams, and advance school goals.
- Administrative Staffing Services
- Leadership Training and Team Development Services
- Leadership Coaching
- Comprehensive Audit Services
Administrative Staffing Services
DCIU offers schools access to highly qualified administrative professionals to fill critical vacancies on a long-term or transitional basis. Services are flexible and tailored to meet district-specific needs, including roles such as Supervisors or Directors of Special Education or Pupil Services, Directors of Human Resources, leadership in Information Technology, Business Managers, and more. These professionals are deployed quickly to ensure continuity in operations, compliance, and student support. This innovative approach ensures stability during times of transition or on a long-term basis while allowing districts/LEAs to maintain momentum with strategic initiatives.
Contact Information
Maria Edelberg, Ed.D., Executive Director | 610-938-9000 ext. 2056
Joyce Mundy, Ed.D., Assistant to the Executive Director | 610-938-9000 ext. 2095
Ed Norris, PCSBA, Chief Financial and Operations Officer | 610-938-9000 ext. 2020
Leadership Training and Team Development Services
Board of Directors Team Development and Leadership Training
DCIU offers opportunities for school boards to engage in unique, customized training to help teams to understand and navigate the unique requirements of their roles. Trainings have a clear focus on the governance role of school board members, responsibilities in decision making, and strategies to increase alignment, shared decision-making, and strategies for effective advocacy and communication. There are opportunities to engage in authentic dialogue about the strategic goals and priorities that a School Board has identified to best meet the needs of students, families, and community members. DCIU also offers stand-alone training events on critical topics for Board members in Delaware County and across the region. Board training services are provided under a negotiated contract to ensure flexibility and value.
Cabinet and Building Level Training and Development
DCIU's leadership training is designed to be fully customized for both cabinet-level executives and building-level leadership teams, ensuring that the content, strategies, and activities directly address each group's unique needs and challenges. The training focuses on deepening both individual expertise - helping leaders better understand their own strengths, styles, and decision-making approaches - and collective expertise, which strengthens the team's overall capacity to work effectively together. Through interactive sessions, participants are encouraged to identify and leverage their personal leadership styles, recognizing how these individual strengths can be harnessed to enhance the performance of the teams they serve. This training also places a strong emphasis on adaptability, guiding leaders to adjust their approaches when collaborating with colleagues whose leadership styles may differ from their own. By fostering a greater understanding of these varied styles, DCIU equips leaders with the tools to communicate more effectively, resolve conflicts constructively, and align efforts toward shared goals. This tailored approach to leadership development not only maximizes results and organizational impact, but also builds a foundation of trust, mutual respect, and shared accountability within teams - key components of a healthy and high-performing leadership culture.
Contact Information
Maria Edelberg, Ed.D., Executive Director | 610-938-9000 ext. 2056
Joyce Mundy, Ed.D., Assistant to the Executive Director | 610-938-9000 ext. 2095
Leadership Coaching
DCIU offers personalized coaching support for both current and newly hired administrators to ensure their success int he school environment. This tailored coaching is designed to meet the unique needs of leadership roles in areas such as Human Resources, Information Technology, Business Management, Special Education, Pupil Services, and more. Through this individualized approach, administrators receive the guidance and support they need to strengthen their leadership skills, enhance their effectiveness, and grow in their roles.
Contact Information
Maria Edelberg, Ed.D., Executive Director | 610-938-9000 ext. 2056
Comprehensive Audit Services
The Delaware County Intermediate Unit (DCIU) offers a comprehensive suite of audit services designed to help school districts evaluate, strengthen, and align their systems, operations, and practices with strategic goals. Customizable services are available across departments to meet the unique needs of each district, ensuring a tailored and relevant approach. Through a collaborative process that includes data collection, stakeholder input, and in-depth analysis, DCIU delivers clear, actionable recommendations that support efficiency, compliance, and continuous improvement.
- Business Office Audit Services
- Cybersecurity & Network Infrastructure Audit Services
- Human Resources Audit Services
- Marketing and Communications Audit Services
- Special Education Audit Services
- Student Services Audit Services
- Teaching and Learning Audit Services
Business Office Audit Services
Contact:
Ed Norris, Chief Financial and Operations Officer
enorris@dciu.org | 610-938-9000 x2020
DCIU's Business Office Audit Services provide a detailed review of financial systems, operations, and internal controls to ensure compliance, efficiency, and sound fiscal management.
Services Include
- Review of purchasing processes (bid, no-bid, cooperative purchasing)
- Evaluation of accounts payable and bill processing procedures
- Analysis of payroll and benefits systems, including PSERS considerations
- Review of billing and receivable processes
- Assessment of cash management processes and controls
- Evaluation of inventory and capital asset management
- Review of capital projects and debt-related activities
- Analysis of budget development, adoption, and transfer processes
- Review of management of designated and restricted funds
- Evaluation of cash handling and reconciliation procedures
- Assessment of staffing structure and segregation of duties
- Policy review aligned to PA School Code
- Compliance review of PDE reporting requirements and federal programs
- Analysis of prior audit findings and corrective actions
- Development of recommendations to strengthen fiscal operations
Cybersecurity & Network Infrastructure Audit Services
Contact:
Khalid Ayyubov, Director of Information Technology
kayyubov@dciu.org | 267-242-1110
DCIU's Cybersecurity and Network Infrastructure Audit Services help districts assess and strengthen the security, performance, and reliability of their technology systems.
Services Include
- Comprehensive IT infrastructure evaluation
- Risk assessments and vulnerability identification
- Review of cybersecurity policies and procedures
- Access control and user permission analysis
- Network configuration and segmentation review
- Testing of incident response readiness
- Evaluation of routers, switches, firewalls, and wireless systems
- Analysis of network performance and traffic flow
- Identification of inefficiencies and system vulnerabilities
- Recommendations for improving system security and resilience
- Guidance on compliance with industry standards and regulations
- Strategies for scalability and future growth
- Development of actionable recommendations to reduce risk and downtime
Human Resources Audit Services
Contact:
Frank Salerno, Director of Human Services
fsalerno@dciu.org | 610-938-9000 x2004
DCIU's Human Resources Audit Services provide a comprehensive review of HR systems, structures, and practices to improve effectiveness, compliance, and organizational alignment.
Services Include
- Evaluation of compliance with federal and state laws, regulations, and public education requirements
- Review of recruitment, hiring, onboarding, and staffing practices
- Analysis of compensation and benefits administration systems and workflows
- Audit of benefits management practices, including systems interfaces and data flow
- Review of certification processes and compliance with PDE requirements
- Analysis of policies, administrative procedures, and HR documentation
- Assessment of employee relations practices, including discipline, grievances, and investigations
- Examination of HR roles, responsibilities, workflows, and internal systems
- Stakeholder interviews to gather feedback on practices and challenges
- Review of HR technology systems and documentation
- Observation of HR operations to assess consistency and implementation
- Benchmarking against best practices in the education sector
- Identification of strengths, gaps, and opportunities for improvement
- Development of actionable short- and long-term recommendations
- Preparation of a comprehensive final report
Marketing and Communications Audit Services
Contact:
Adrienne Marofsky, Director of Marketing and Communications
amarofsky@dciu.org | 610-938-9000 x2059
DCIU’s Marketing and Communications Services support districts in strengthening communication, engagement, and brand alignment through strategic and creative solutions.
Services Include
- Strategic Communication
- Crisis communication support during emergencies and sensitive situations
- Media relations, including press releases and media coordination
- Brand messaging and positioning development
- Copywriting and editing for publications and communications
- Internal communications planning and messaging support
- Creative Services
- Graphic design for marketing and communications materials
- Development of publications and reports
- Video production and photography services
- Digital & Social Media
- Content planning and strategy development
- Content creation for digital platforms
- Social media platform management
- Audience engagement and analytics
Special Education Audit Services
Contact:
Kristen Gallahan, Director for Student Services
kgallahan@dciu.org | 610-938-9000 x2193
DCIU’s Special Education Audit Services provide a comprehensive, multi-method overview of special education systems to ensure compliance, effectiveness, and equity.
Services Include
- Document analysis of policies, procedures, and program structures
- Stakeholder surveys and interviews with staff, families, and administrators
- Direct observations of classrooms and service delivery
- Evaluation of child find processes
- Review of IEP development and implementation practices
- Assessment of the continuum of special education programs and services
- Analysis of professional development and staff training systems
- Review of procedural integrity and compliance practices
- Evaluation of staff supervision and quality control measures
- Analysis of related services and service delivery models
- Review of transition programming for students ages 18–21
- Examination of litigation history and risk factors
- Analysis of budget allocations tied to special education services
- Review of timelines, service delivery integrity, and student outcomes
- Evaluation of equity indicators, including disproportionality
- Development of a summary report with strengths and targeted growth areas
- Creation of a collaborative action plan with implementation timelines
- Ongoing consultation support for implementation and follow-up
Student Services Audit Services
Contact:
Kristen Gallahan, Director for Student Services
kgallahan@dciu.org | 610-938-9000 x2193
DCIU's Student Services Audit Services provide specialized consultation focused on Medical Assistance (MA) programs to improve compliance and maximize reimbursement.
Services Include
- Review of documentation and claiming processes
- Analysis of service logs and provider credentials
- Evaluation of cost reporting practices
- Review of internal controls and compliance procedures
- Identification of areas for improved efficiency and accuracy
- Assessment of alignment with state and federal requirements
- Recommendations to maximize eligible MA revenue
- Technical assistance to strengthen processes
- Support for improving documentation and reporting accuracy
Teaching and Learning Audit Services
Contact:
Sara Christianson, Director of Teaching and Learning
schristianson@dciu.org | 610-938-9000 x2063
DCIU's Teaching and Learning Audit Services evaluate instructional systems and programs to strengthen alignment, coherence, and student outcomes.
Services Include
- Review of curriculum and instructional programs across content areas
- Evaluation of assessment systems (screening, benchmarking, formative/summative)
- Analysis of early childhood literacy initiatives
- Review of secondary programming, including college and career readiness pathways
- Evaluation of English Language Development (ELD) and multilingual learner programming
- Assessment of gifted programming
- Review of Multi-Tiered Systems of Support (MTSS) frameworks
- Evaluation of special education systems and compliance practices
- Analysis of equity, access, and inclusive practices
- Review of student support services, including counseling and climate initiatives
- Assessment of leadership structures and decision-making systems
- Evaluation of professional learning systems and instructional coaching models
- Analysis of data systems and data-driven practices
- Review of innovative learning environments and instructional models
- Development of recommendations to improve instructional effectiveness and alignment
Partner with DCIU
Each DCIU audit is designed to deliver a clear roadmap highlighting strengths, areas for growth, and opportunities for improvement. By partnering with DCIU, districts gain valuable insights that support informed decision-making, enhance operational efficiency, and ultimately improve outcomes for students, staff, and the broader school community.