Information Technology

  • Responsible for developing and directing information technology IU-wide to public and nonpublic schools to increase effectiveness and reduce cost for the ultimate of all educational programs. IT also manages communications systems.

     

  • Administrative Information Systems & Network Services

    Provides assistance in the selection, design, installation, and operation of computer systems hardware and software, as well as local area networks.

    Khalid Ayyubov, Director, Information Technology and Systems


    Child Accounting

    Enrollment information for each school district and DCIU for a subsidy, billing, and state reports. Prepares and submits all child accounting reports to PDE.

    • Management of Student Service databases for multiple schools/departments
    • Development of Applications
    • Management of State reporting requirements for IU Special Programs students
    • Training

    Kathleen Thompson, IT Applications Coordinator


    Network and Security Operations Center

    Managing the daily operation and maintenance of the county’s high-speed communication network, monitoring network traffic, and resolving any network communication, congestion, or failure problems. Metropolitan area network consultation, security audits, managed security services, and design services are also available as marketplace services.

    To report a Fiber Network outage: 267-201-1366 

    Khalid Ayyubov, Director, Information Technology and Systems

    Luke Angley, Network Engineer

    Help Desk Support 

    External phone number: 610-938-9000 ext. 1234
    Internal extension: 1234
     
    Bob Acri, Site Support Manager

  • Technician Services

    DCIU will provide a technician with a minimum of A+ certification to help districts support their IT Departments. If a district has a major project or needs someone to fill in when its technician is on vacation or extended leave, this program is available to fill the need. A contract is required.

    External Technical Services

    • Internet Service Provider
    • Fiber optic installation and certification 
    • Cable installation and certification
    • Network design
    • Network and technical assistance
    • Equipment repair for computers and office/classroom equipment, as well as audiovisual equipment repair available on site.
    • Video services
    • Temporary staffing and assistance with hiring needs
    • Baseline network assessment and recommendations
    • Training
       

    Internal Technical Support

    • Network management
    • Provision of Fiber network management services
    • Help desk support
    • Hardware maintenance and repair
    • Software support
    • Data collection and support
    • Technical assistance
    • Training 

    Videoconferencing Services

    Available point-to-point or multipoint videoconferences using network technologies for members of the Delaware County Fiber Optic Network. Local, national, and international services are available. 

    Andrew Busch, Systems Support Specialist