Information Technology
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Responsible for developing and directing information technology IU-wide to public and nonpublic schools to increase effectiveness and reduce cost for the ultimate of all educational programs. IT also manages communications systems.
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Administrative Information Systems & Network Services
Provides assistance in the selection, design, installation, and operation of computer systems hardware and software, as well as local area networks.
Khalid Ayyubov, Director, Information Technology and Systems
Child AccountingEnrollment information for each school district and DCIU for a subsidy, billing, and state reports. Prepares and submits all child accounting reports to PDE.
- Management of Student Service databases for multiple schools/departments
- Development of Applications
- Management of State reporting requirements for IU Special Programs students
- Training
Kathleen Thompson, IT Applications Coordinator
Network and Security Operations CenterManaging the daily operation and maintenance of the county’s high-speed communication network, monitoring network traffic, and resolving any network communication, congestion, or failure problems. Metropolitan area network consultation, security audits, managed security services, and design services are also available as marketplace services.
To report a Fiber Network outage: 267-201-1366
Khalid Ayyubov, Director, Information Technology and Systems
Luke Angley, Network Engineer
Help Desk Support
External phone number: 610-938-9000 ext. 1234Internal extension: 1234Email: servicedesk@dciu.orgBob Acri, Site Support Manager
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Technician Services
DCIU will provide a technician with a minimum of A+ certification to help districts support their IT Departments. If a district has a major project or needs someone to fill in when its technician is on vacation or extended leave, this program is available to fill the need. A contract is required.
External Technical Services
- Internet Service Provider
- Fiber optic installation and certification
- Cable installation and certification
- Network design
- Network and technical assistance
- Equipment repair for computers and office/classroom equipment, as well as audiovisual equipment repair available on site.
- Video services
- Temporary staffing and assistance with hiring needs
- Baseline network assessment and recommendations
- Training
Internal Technical Support
- Network management
- Provision of Fiber network management services
- Help desk support
- Hardware maintenance and repair
- Software support
- Data collection and support
- Technical assistance
- Training
Videoconferencing Services
Available point-to-point or multipoint videoconferences using network technologies for members of the Delaware County Fiber Optic Network. Local, national, and international services are available.
Andrew Busch, Network Systems Administrator