Information Technology

  • Responsible for developing and directing information technology IU-wide to public and nonpublic schools to increase effectiveness and reduce cost for the ultimate of all educational programs. IT also manages communications systems.

     

  • Administrative Information Systems & Network Services

    Provides assistance in the selection, design, installation, and operation of computer systems hardware and software, as well as local area networks.


    Child Accounting

    Enrollment information for each school district and DCIU for subsidy, billing and state reports. Prepares and submits all child accounting reports to PDE.

    • Management of Student Service databases for multiple schools/departments
    • Development of Applications
    • Management of State reporting requirements for IU Special Programs students
    • Training


    Network Operations Center

    Managing the daily operation and maintenance of the county’s high-speed communication network, monitoring network traffic, and resolving any network communication, congestion, or failure problems. Metropolitan area network consultation, security audits, and design services are also available as marketplace services.

  • Technician Services

    DCIU will provide a technician with a minimum of A+ certification to help districts support their IT Departments. If a district has a major project or need someone to fill in when its technician is on vacation or an extended leave, this program is available to fill the need. A contract is required.

    External Technican Services

    • Internet Service Provider
    • Fiber optic installation and certification 
    • Cable installation and certification
    • Network design
    • Network and technical assistance
    • Equipment repair for computers and office/classroom equipment, as well as audio visual equipment repair available on site.
    • Video services
    • Temporary staffing and assistance with hiring needs
    • Baseline network assessment and recommendations
    • Training
       

    Internal Technical Support

    • Network management
    • Provision of Fiber network management services
    • Help desk support
    • Hardware maintenance and repair
    • Software support
    • Data collection and support
    • Technical assistance
    • Training 

    Videoconferencing Services

    Available point-to-point or multipoint videoconferences using network technologies for members of the Delaware County Fiber Optic Network. Local, national and international services are available. 

     

  • Help Desk Support 

    External phone number: 610-938-9000 ext. 1234
    Internal extension: 1234
     
    To report a Fiber Network outage: 610-743-8303 

    Khalid Ayyubov, Director, Information Technology and Systems

    Kathleen Thompson, IT Applications Coordinator